Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please use our Contact Page to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     Grenade Inc.
     Returns Department
     Tracking # 
     5200 SW Macadam Ave., Suite 200
     Portland, OR, USA 97239
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. 

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. 

Return and Exchange Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.